Privacy Policy

Effective Date: September 2, 2026

This Privacy Policy explains how Size Footwear collects, uses, stores, and protects information when you use our website, online store, mobile application, or other services.

For the purposes of this Privacy Policy, Size Footwear refers to the business operating the Size World brand and its related services, including our physical outlets, website, online store, and mobile application.

Our Services

• Business / Legal Name: Size Footwear

• Physical Outlets: Size Footwear and Size World

• Website: sizeworld.in

• Online Store: shop.sizeworld.in

• Mobile Application: Size World

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our services, we may collect information such as:

Personal Information

• Full name

• Mobile number

• Email address

• Billing address

• Delivery address

• City, state, and postal code

• Account information

• Customer profile information

• Information provided when contacting customer support

Order & Purchase Information

We may collect information relating to your purchases, including:

• Order number

• Products purchased

• Size and product details

• Purchase date

• Order status

• Delivery information

• Payment status

• Exchange requests

• In-store purchase history, where applicable

2. Information Collected Through the App

If you use the Size World mobile application, we may collect information necessary to provide features such as:

• Customer account management

• Membership information

• Digital membership card

• Reward points

• In-store purchase history

• Notifications

• Orders and related services

• Customer profile management

The information collected through the application depends on the features you use and the permissions you provide.

3. How We Collect Information

We may collect information when you:

• Create an account.

• Place an online order.

• Make a purchase at one of our outlets.

• Use the Size World mobile application.

• Contact customer support.

• Request an exchange.

• Participate in our membership or loyalty program.

• Subscribe to communications.

• Participate in offers or promotions.

• Submit information through our website, online store, or app.

We may also collect certain technical information automatically when you use our digital services.

4. How We Use Your Information

We may use your information to:

• Create and manage your account.

• Process and fulfil orders.

• Deliver products.

• Maintain purchase records.

• Provide membership and loyalty services.

• Maintain digital membership information.

• Manage reward points.

• Provide in-store purchase history.

• Process exchanges and customer requests.

• Communicate with you regarding orders and services.

• Provide customer support.

• Send important service notifications.

• Improve our website, online store, and mobile application.

• Improve products and customer experience.

• Detect and prevent fraud or misuse.

• Maintain security.

• Comply with applicable legal and regulatory requirements.

5. Payment Information

Online payments may be processed through third-party payment gateways.

Payment providers may collect and process payment information according to their own terms and privacy policies.

Size Footwear does not intentionally store complete debit or credit card numbers, CVV numbers, PINs, or similar sensitive payment credentials on its own servers.

6. Cookies and Similar Technologies

Our website and online services may use cookies and similar technologies.

These technologies may help us:

• Keep you signed in.

• Maintain shopping-cart functionality.

• Remember preferences.

• Understand website usage.

• Improve website performance.

• Identify technical problems.

• Help protect against fraudulent activity.

You can manage cookies through your browser settings. Disabling certain cookies may affect some features of our website.

7. Analytics and Technical Information

We may use analytics and technical tools to understand how customers interact with our website, online store, and application.

This may include information such as:

• Device type

• Browser or application information

• Operating system

• IP address

• General usage information

• Pages or features accessed

• Technical and performance information

This information may be used to improve security, performance, functionality, and customer experience.

8. Sharing of Information

We may share necessary information with trusted service providers where required to operate our business and provide services.

These may include:

• Payment gateway providers

• Courier and delivery partners

• Hosting providers

• Technology and software providers

• Analytics providers

• Notification providers

• Customer-support services

• Security and fraud-prevention services

• Other service providers working on our behalf

We may also disclose information when required by applicable law or lawful government requests.

9. Delivery Information

For online orders, we may provide necessary information to courier and delivery partners so that your order can be delivered.

This may include your name, mobile number, delivery address, and relevant order information.

10. Membership and Loyalty Information

If you participate in Size World membership or loyalty features, we may maintain information such as:

• Membership ID

• Membership status or tier

• Reward points

• Purchase history

• Member benefits

• Relevant account information

This information is used to provide and manage membership and loyalty services.

11. In-Store Purchases

When you purchase products from our physical outlets, including Size Footwear or Size World, certain purchase information may be associated with your customer account where applicable.

This may allow us to provide services such as purchase history, membership benefits, reward points, and customer support.

12. Marketing Communications

Where permitted, we may send information about:

• New products

• Offers

• Discounts

• Promotions

• Membership benefits

• Events

• Size World updates

You may request to stop receiving promotional communications through available unsubscribe or contact options.

Important transactional messages, such as order, delivery, account, security, or service notifications, may still be sent when necessary.

13. Account Security

We take reasonable measures to protect customer information against unauthorized access, alteration, disclosure, or misuse.

However, no internet transmission, website, application, or electronic storage system can be guaranteed to be completely secure.

You are responsible for keeping your account credentials and verification information confidential.

14. Fraud Prevention

We may use customer, account, device, order, and transaction information to detect and prevent:

• Fraudulent transactions

• Fake orders

• Account misuse

• Promotional abuse

• Exchange-policy abuse

• Other suspicious or unauthorized activity

15. Third-Party Services

Our website, online store, or application may contain integrations or links to third-party services.

These may include payment providers, delivery services, analytics services, authentication services, social platforms, or other external services.

Third-party services operate according to their own terms and privacy policies.

Size Footwear is not responsible for the privacy practices of third-party services.

16. Children's Privacy

Our services are not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If we become aware that information has been collected improperly, we may take reasonable steps to delete it where appropriate.

17. Data Retention

We may retain customer information for as long as reasonably necessary to:

• Provide our services.

• Maintain customer and order records.

• Maintain membership and loyalty records.

• Process exchanges.

• Resolve disputes.

• Prevent fraud and misuse.

• Meet accounting, tax, legal, and regulatory requirements.

When information is no longer required, it may be deleted or securely disposed of where appropriate.

18. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information.

• Request correction of inaccurate information.

• Request deletion where legally permitted.

• Withdraw certain consent or permissions.

• Ask questions about how your information is used.

We may need to verify your identity before processing certain requests.

19. Changes to Your Information

You should ensure that the information associated with your account is accurate and up to date.

You may update available information through your account or contact our support team for assistance.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time due to changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

21. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Size Footwear through the contact details provided on our website.

Size Footwear
Operating the Size World brand and services

? Outlets: Size Footwear & Size World
? Website: sizeworld.in
? Online Store: shop.sizeworld.in
? Mobile App: Size World

Thank you for choosing Size World.