Terms & Conditions

Effective Date: September 2, 2026

Welcome to Size World, operated by Size Footwear.

These Terms & Conditions govern your use of our website, online store, mobile application, and related services.

By accessing our website, using our app, creating an account, or placing an order, you agree to these Terms & Conditions.

1. Business Information

Business / Documentation Name: Size Footwear

Current Outlets:

• Size Footwear

• Size World

Website: sizeworld.in

Online Store: shop.sizeworld.in

Mobile Application: Size World

2. Use of Our Services

You may use our website, online store, and mobile application for lawful purposes only.

You agree not to:

• Use our services for fraudulent or unlawful activities.

• Provide false or misleading information.

• Attempt to gain unauthorized access to our systems.

• Interfere with the operation or security of our website or app.

• Upload malicious software or harmful code.

• Abuse promotional offers, coupons, or customer benefits.

• Misuse our exchange or customer-support services.

3. Customer Accounts

Certain features may require you to create an account.

You are responsible for:

• Providing accurate information.

• Keeping your account information updated.

• Keeping your password and verification information secure.

• Not sharing your account credentials with unauthorized persons.

You should contact us if you believe your account has been accessed or used without authorization.

We may restrict or suspend accounts involved in fraudulent, abusive, or unauthorized activity.

4. Products

We offer footwear and related products from various brands and collections.

We make reasonable efforts to ensure that product names, descriptions, images, colours, sizes, specifications, and other information displayed online are accurate.

However, minor differences may occur because of:

• Screen and display settings.

• Photography and lighting.

• Manufacturing variations.

• Product batches.

• Packaging changes.

• Brand updates.

Such minor differences do not automatically constitute a product defect.

5. Product Availability

All products and sizes are subject to availability.

Displaying a product on our website or adding it to your cart does not guarantee that it will remain available until the order is completed.

We reserve the right to limit quantities or decline an order where necessary.

If an ordered product becomes unavailable, we may contact you and provide an appropriate resolution.

6. Pricing

Product prices displayed on the website may change from time to time.

We make reasonable efforts to display correct pricing, but technical or human errors may occasionally occur.

If an order is placed because of an obvious pricing or system error, Size Footwear reserves the right to review and, where appropriate, cancel the affected order after informing the customer.

Applicable taxes and other charges, where required, will be displayed during the purchasing process.

7. Orders

Placing an order constitutes a request to purchase the selected products.

An order may be subject to verification and acceptance by Size Footwear.

We reserve the right to refuse, cancel, or limit an order due to:

• Product unavailability.

• Incorrect pricing.

• Incorrect customer information.

• Payment issues.

• Suspected fraud.

• Duplicate or unusual orders.

• Technical errors.

• Delivery limitations.

• Violation of these Terms & Conditions.

8. Order Confirmation

After placing an order, you may receive an order confirmation through your registered email address, mobile number, app, or other available communication method.

An order confirmation confirms that your order has been received. It does not necessarily mean that the order has been dispatched.

A separate shipping or dispatch notification may be provided when the order is processed.

9. Payment

Payments may be made through the payment methods available on our online store.

Online payments may be processed by third-party payment gateways.

Size Footwear does not control the systems of external payment providers and is not responsible for interruptions or technical problems originating from those providers.

10. No Refund, Only Exchange

Size Footwear follows a strict No Refund, Only Exchange policy.

We do not provide refunds for online purchases except where required by applicable law or specifically determined by Size Footwear in accordance with the circumstances of the order.

Eligible products may be exchanged within 5 days from the date of delivery, subject to our Return & Exchange Policy.

Customers should review our Return & Exchange Policy before placing an order.

11. Exchange Conditions

Eligible products must generally be:

• Unused and unworn.

• Undamaged.

• In original condition.

• Returned with original tags and packaging.

• Accompanied by the original invoice/order details.

Sale, discounted, clearance, final-sale products, socks, insoles, and certain accessories are not exchangeable, unless specifically stated otherwise.

All exchanges are subject to product inspection and stock availability.

The final decision regarding an exchange rests with Size Footwear Management.

12. Branded Products

Size World may sell products from different footwear brands.

Customers must retain the original product packaging, tags, labels, boxes, accessories, and other materials supplied with branded products.

Where applicable, manufacturer warranty or guarantee terms may apply separately.

Any brand warranty will be subject to the conditions established by the respective manufacturer or brand.

13. Shipping & Delivery

We aim to process and deliver orders within the estimated timeframe communicated during the ordering process.

Delivery times may vary depending on:

• Delivery location.

• Courier availability.

• Weather conditions.

• Public holidays.

• Transportation delays.

• Operational circumstances.

• Events outside our reasonable control.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

14. Delivery Information

Customers are responsible for providing accurate delivery information.

This includes:

• Full name.

• Mobile number.

• Complete address.

• City.

• State.

• Postal code.

• Landmark or other information required for delivery.

Size Footwear is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

15. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, you should contact us promptly.

We may request photographs, videos, packaging information, an unboxing video, or other information to verify the issue.

If the issue is verified, an eligible exchange or replacement may be provided in accordance with our Return & Exchange Policy.

16. Promotions & Discounts

Size World may offer promotional campaigns, discount codes, coupons, special prices, membership benefits, or other offers.

Each promotion may have its own:

• Validity period.

• Eligibility requirements.

• Product restrictions.

• Usage limits.

• Exchange restrictions.

Unless specifically stated otherwise, discounted, sale, and clearance products are not eligible for exchange.

We reserve the right to modify, suspend, or discontinue promotional offers where necessary.

17. Coupon & Offer Misuse

Promotional codes and offers may not be:

• Resold.

• Duplicated.

• Shared or distributed for unauthorized commercial use.

• Used fraudulently.

• Combined with other offers where prohibited.

• Used in violation of applicable promotional conditions.

Size Footwear may cancel transactions involving suspected promotional abuse or fraudulent use.

18. Membership & Loyalty Program

The Size World mobile application may provide membership and loyalty features, including:

• Digital membership card.

• Membership ID.

• Reward points.

• Membership benefits.

• In-store purchase history.

• Special member offers.

Membership benefits, reward points, tiers, offers, and other benefits may be subject to separate rules and may change from time to time.

Reward points do not constitute cash and cannot be exchanged for cash unless specifically stated otherwise.

19. In-Store Purchases

Size Footwear operates physical outlets under Size Footwear and Size World.

Where applicable, in-store purchases may be linked to a customer's Size World account or membership profile.

In-store purchases may be subject to the exchange and other policies applicable at the time of purchase.

20. Website & App Content

All reasonable efforts are made to keep information on our website and application accurate and updated.

However, we do not guarantee that every piece of information will always be completely accurate, current, or error-free.

We reserve the right to correct errors, update information, modify products, or make changes to our services without prior notice where appropriate.

21. Intellectual Property

The Size World name, logos, graphics, website design, application interface, text, images, content, and other materials may be owned by Size Footwear or their respective owners.

You may not copy, reproduce, modify, distribute, sell, or commercially use our content without appropriate authorization.

Third-party brand names, logos, trademarks, and product materials remain the property of their respective owners.

22. Third-Party Services

Our website and application may use third-party services, including:

• Payment gateways.

• Courier and delivery providers.

• Hosting services.

• Analytics services.

• Authentication services.

• Notification services.

• Other technology providers.

These services may have their own terms and privacy policies.

23. Privacy

Your use of our services may involve the collection and processing of personal information.

Please refer to our Privacy Policy for information about how Size Footwear collects, uses, stores, and protects customer information.

24. Website Availability

We aim to keep our website and application available and functioning properly.

However, we do not guarantee uninterrupted or error-free availability.

Services may occasionally be unavailable due to:

• Maintenance.

• Updates.

• Technical problems.

• Server issues.

• Security measures.

• Internet or network failures.

• Events outside our reasonable control.

25. Fraud & Abuse

Size Footwear reserves the right to investigate suspicious activity and take appropriate action against:

• Fraudulent orders.

• Fake accounts.

• Payment abuse.

• Coupon misuse.

• Exchange-policy abuse.

• Product substitution.

• Unauthorized access.

• Other activities that may harm our business, customers, or services.

This may include cancellation of orders or restriction of accounts where appropriate.

26. Limitation of Liability

To the extent permitted by applicable law, Size Footwear shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website, application, or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

27. Events Beyond Our Control

Size Footwear will not be responsible for delays or failure to provide services caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, extreme weather, transportation disruptions, government restrictions, strikes, technical failures, or other unforeseen events.

28. Changes to These Terms

Size Footwear may update these Terms & Conditions from time to time.

The latest version will be published on the relevant website page with an updated effective date.

Your continued use of our website, online store, or application after an update may constitute acceptance of the updated Terms, where applicable.

29. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over Size Footwear, subject to applicable law.

30. Contact Us

For questions regarding these Terms & Conditions, orders, products, exchanges, memberships, or our services, please contact us through the available contact details.

Size Footwear
Operating the Size World brand

? Outlets: Size Footwear & Size World
? Website: sizeworld.in
? Online Store: shop.sizeworld.in
? Mobile App: Size World

Thank you for shopping with Size World.